Our philosophy is to combine the latest in optometric knowledge, the most advanced examination and treatment procedures, and state of the art instrumentation to provide you with the best possible eyecare. However, we don’t just treat visual problems and eye diseases, we treat people. Our mission statement, as stated on our waiting room wall, reads as follows:
“The people in this office are committed to providing you with the highest quality of eyecare and to treating you with kindness and respect.”
We welcome the opportunity to serve you. Our goal is to insure you a lifetime of healthy eyes and clear and comfortable vision.
Dr Latka was fantastic. Very professional, thorough and explained all of the tests and results in an easy to understand way. Terrific customer service by the support staff and I found a couple great pairs of glasses in their optical shop.
Great place quick easy very professional and helpful
Brett Burns gave me the best eye care, and prescription, really experienced and helped me. I know I can count on him for the best eye care. Sarah was very helpful and kind, helping me pick out my frames after I got my new prescription. I have insurance but paid out of pocket to go here, and I’m very thankful I did, it was a great experience. Thanks!!
Excellent customer service! Encouraged me to share what and when I noticed changes and the impact on my life! Then said it would be 7-10 for replacement lenses....it took 3 days! BONUS!!!
Awesome doctors, awesome service! Highly recommend.
Thank you to everyone who made it possible for my brother , who was not a patient, to be seen the same day of my request. He had peace of mind knowing his problem did not need immediate action.
Our son has a very strong prescription so we order our frames and lenses through a specialized lab across the country. Our regular eye doctor is in Boston and i will typically go to a semi-local optical shop to get the correct measurements for his bifocal. Because the hours of that shop have changed, there was no way to get there with our schedule. Living in Chicopee I thought I would take a chance and see if a local optician could measure for me since I am not confident in taking the measurements myself. I called Chicopee Eye Care and spoke with Bill. He was incredibly friendly and professional and willing to help us even though we are not regular patients, (but after this experience I will consider for myself!) Bill quickly scheduled an appointment to take the measurements for me within 24 hours of calling. He was great with our six year old and even took extra measurements. I really appreciate him going the extra mile, and saved us a big headache dealing with very expensive glasses. Thank you so much, Bill!!
Doctor Burns was very friendly and comforting. He was thorough and took plenty time explaining and answering questions. As someone with some anxiety issues, it’s very nice when someone tells you what is going to happen (and what it’s for) every step of the way. I would definitely recommend this place.
Thank you so much for taking my husband today as a new patient. Lisa was so helpful when I explained the situation and got him right in. He said that everyone in the office went above and beyond and definitely would recommend them to others. During these difficult times it was so nice to deal with people that truly care about others. Thank so very much Janice Sullivan